Lawrence, Kansas
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We had the back roof line of our house redone after some leaking through the ceiling.Very slow to get on their schedule and I had to call repeatedly to get the work done.

After the roof work was done we wanted our ceiling repainted and the kid they sent was rude and disrespectful. Later we were having more leaks in another part of the roof (which we had told New Era about but they refused to address). I finally called another company who sent someone.

They discovered that New Era had not finished the original job and had left regular shingles, not ridge line shingles, across our ridge line.When confronted they continued to lie about it.

Reason of review: Bad quality.

Preferred solution: Deliver product or service ordered.

I didn't like: Entire experience.

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